Our team of experts is well-versed in identifying and resolving issues to ensure smooth operations of these platforms, minimizing downtime for our customers. Whenever possible, we aim to resolve your technical issues remotely, but if required we can also provide onsite technical support that can be dispatched worldwide. Our team is available to provide hands-on assistance in resolving technical issues, optimizing protocols, and providing expert guidance on operating those platforms. Finally, to ensure the long-term performance and reliability of the legacy Unchained Labs/Freeslate platforms, we also offer regular preventive maintenance services. Our team of experts conducts thorough inspections, replacement of wear items, calibrations, and performance checks to identify and address any potential issues before they become major problems. This proactive approach helps our customers maintain optimal performance of their HTE platforms, reducing downtime and ensuring consistent results.

For more information about our technology services and for generic consultancy on the application of HTS tools to polyolefin research, please contact support@xplore.ltd or Guillaume Magan (Guillaume.Magan@xplore.ltd / +31 621637285).

Xplore is an independent technology services provider specialized for Unchained Labs (formerly Freeslate, formerly Symyx Technologies) manufactured legacy workflows which are currently considered as obsolete by Unchained Labs, such as, but not limited to the PPR, PDR and Rapid GPC platforms. Xplore has no affiliation to – or any links with – Unchained Labs or any other third party Manufacturer unless explicitly mentioned.